ABSTRACT

We examined the role of shop stewards’ union citizenship behaviours in the transmission of their attitude of union loyalty to rank-and-file union members. We hypothesized that union members (N = 1138) assimilate shop stewards’ (N = 312) union loyalty by observing their participation behaviours. Data on shop stewards´ union behaviours were both self-reported and informed by union members. The results from multilevel analyses confirmed that leaders’ union loyalty was positively associated with union members’ loyalty. In addition, the relation between shop stewards and union members’ loyalty was fully mediated by members’ perceptions of shop stewards’ participation. The practical and theoretical implications of this study are discussed.

摘要

我们研究了商店店员的工会公民行为在将工会忠诚态度传达给普通会员时的作用。我们假设工会成员（N = 1138）通过观察他们的参与行为来同化商店管家（N = 312）的工会忠诚度。车间管家工会行为的数据都是自我报告的，并由工会成员提供。多层次分析的结果证实，领导者的工会忠诚度与工会成员的忠诚度正相关。此外，车间管家与工会成员忠诚度之间的关系完全由成员对车间管家参与的感知所调节。讨论了这项研究的实践和理论意义。