ABSTRACT

This study analyzed four widely used videoconferencing systems: Zoom, Skype, Microsoft Teams, and WhatsApp. Using experiential e-learning as the framework for analysis, this study examined the systems’ general characteristics, learning-related features, and usability. We conducted an analytical evaluation and analyzed system features in regard to their impact on the quality of the online educational experience. The results of this analysis provide guidance for selecting effective videoconferencing systems to support learning. They also offer insights on ways to explore teaching approaches and pedagogies for distance education. This paper offers a set of recommendations as well as suggestions for videoconferencing system improvements.

摘要

这项研究分析了四个广泛使用的视频会议系统：Zoom，Skype，Microsoft Teams和WhatsApp。本研究使用体验式电子学习作为分析框架，研究了系统的一般特征，与学习相关的特征和可用性。我们进行了分析评估，并分析了系统功能对在线教育体验质量的影响。该分析的结果为选择有效的视频会议系统以支持学习提供了指导。他们还提供有关探索远程教学方法和教学方法的见解。本文提供了一系列建议以及有关视频会议系统改进的建议。