ABSTRACT

When posting content in social media, users can feel excluded due to lacking (cyber-ostracism) or negative (cyber-rejection) feedback. Referring to the temporal need-threat model, this study examined the impact that both exclusion experiences have on social media users’ need threat and on their online coping behavior to fortify threatened needs. For this purpose, a pre-registered between-subjects experiment (N = 211) was conducted by manipulating the type of social exclusion on three levels (ostracism; rejection; inclusion). Results indicated that both types of exclusion threatened media users’ needs for belonging, self-esteem, meaningful existence, and control. Compared to ostracized users, rejected ones were more threatened in their needs for belonging and self-esteem, but equally threatened in their needs for meaningful existence and control. Regarding social media users’ coping behavior, ostracized users showed more prosocial behavior, whereas rejected ones rather withdrew from social interactions. Material, code, and data can be found at https://osf.io/3daxq/.

摘要

在社交媒体上发布内容时，用户可能会因为缺乏（网络排斥）或负面（网络拒绝）反馈而感到被排斥。参考时间需求-威胁模型，本研究检验了排斥体验对社交媒体用户的需求威胁和他们的在线应对行为的影响，以强化受威胁的需求。为此，预先注册的受试者间实验（N= 211）是通过在三个层面（排斥；拒绝；包容）上操纵社会排斥类型来进行的。结果表明，两种类型的排斥都威胁到媒体用户对归属感、自尊、有意义的存在和控制的需求。与被排斥的用户相比，被拒绝的用户在归属感和自尊的需求方面受到的威胁更大，但在有意义的存在和控制的需求方面同样受到威胁。关于社交媒体用户的应对行为，被排斥的用户表现出更多的亲社会行为，而被拒绝的用户则更倾向于退出社交互动。材料、代码和数据可以在 https://osf.io/3daxq/ 找到。