ABSTRACT

Because organizational citizenship behavior (OCB) performance contributes to overall performance ratings and failure to perform expected behaviors detracts from performance ratings, it is important to examine whether men and women perform OCBs in stereotypically expected ways. Published studies have evidenced both a presence and an absence of gender differences in OCB performance. With a view to explaining this ambiguity, this article reports the results of a study examining gender ideology as a moderator of the effects of gender on the performance of gender-congruent OCBs (i.e., helping for women and civic virtue for men). Survey data from participants and their coworkers across a wide range of jobs and organizations revealed that gender ideology moderated the effects of gender on the performance of gender-congruent OCBs.

摘要

由于组织公民行为（OCB）的绩效会影响整体绩效等级，而未能执行预期的行为也会减损绩效等级，因此，重要的是要检查男人和女人是否以刻板的预期方式进行OCB。已发表的研究证明OCB绩效中是否存在性别差异。为了解释这种歧义，本文报道了一项研究的结果，该研究考察了性别意识形态作为调节性别对协调性别的OCB绩效（即，帮助女性和男性公民美德）的影响的调节者。来自参加者及其同事的广泛工作和组织的调查数据表明，性别意识形态减轻了性别对符合性别要求的OCB的影响。