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Mobile applications aiming to facilitate immigrants’ societal integration and overall level of integration, health and mental health. Does artificial intelligence enhance outcomes?
Computers in Human Behavior ( IF 9.0 ) Pub Date : 2021-04-01 , DOI: 10.1016/j.chb.2020.106661
Nick Drydakis

Abstract Using panel data on immigrant populations from European, Asian and African countries the study estimates positive associations between the number of mobile applications in use aiming to facilitate immigrants’ societal integration (m-Integration) and increased level of integration (Ethnosizer), good overall health (EQ-VAS) and mental health (CESD-20). It is estimated that the patterns are gender sensitive. In addition, it is found that m-Integration applications in relation to translation and voice assistants, public services, and medical services provide the highest returns on immigrants’ level of integration, health/mental health status. For instance, translation and voice assistant applications are associated with a 4% increase in integration and a 0.8% increase in good overall health. Moreover, m-Integration applications aided by artificial intelligence (AI) are associated with increased health/mental health and integration levels among immigrants. We indicate that AI by providing customized search results, peer reviewed e-learning, professional coaching on pronunciation, real-time translations, and virtual communication for finding possible explanations for health conditions might bring better quality services facilitating immigrants’ needs. This is the first known study to introduce the term ‘m-Integration’, quantify associations between applications, health/mental health and integration for immigrants, and assess AI’s role in enhancing the aforementioned outcomes.

中文翻译:

旨在促进移民的社会融合和整体融合、健康和心理健康水平的移动应用程序。人工智能会提高结果吗?

摘要 利用欧洲、亚洲和非洲国家移民人口的面板数据,该研究估计正在使用的移动应用程序数量之间存在正相关,旨在促进移民的社会融合 (m-Integration) 与提高融合水平 (Ethnosizer),总体良好健康 (EQ-VAS) 和心理健康 (CESD-20)。据估计,这些模式是性别敏感的。此外,还发现与翻译和语音助手、公共服务和医疗服务相关的 m-Integration 应用程序在移民的融合水平、健康/心理健康状况方面提供了最高的回报。例如,翻译和语音助手应用程序的集成度提高了 4%,整体健康度提高了 0.8%。而且,人工智能 (AI) 辅助的移动集成应用程序与移民之间的健康/心理健康和融合水平的提高有关。我们指出,人工智能通过提供定制的搜索结果、同行评审的电子学习、专业的发音指导、实时翻译和虚拟交流来寻找健康状况的可能解释,可能会带来更好的服务质量,满足移民的需求。这是第一个引入“m-Integration”一词的已知研究,量化移民申请、健康/心理健康和融入之间的关联,并评估人工智能在增强上述结果方面的作用。同行评审的电子学习、专业的发音指导、实时翻译和虚拟交流,以寻找健康状况的可能解释,可能会带来更好的服务质量,满足移民的需求。这是第一个引入“m-Integration”一词的已知研究,量化移民申请、健康/心理健康和融入之间的关联,并评估人工智能在增强上述结果方面的作用。同行评审的电子学习、专业的发音指导、实时翻译和虚拟交流,以寻找健康状况的可能解释,可能会带来更好的服务质量,满足移民的需求。这是第一个引入“m-Integration”一词的已知研究,量化移民申请、健康/心理健康和融入之间的关联,并评估人工智能在增强上述结果方面的作用。
更新日期:2021-04-01
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