ABSTRACT

This study aims to investigate patient’s behaviour towards the adoption of telemedicine health services with the integration of three well-Known theories, namely, unified theory of acceptance and use of technology (UTAUT), the protection motivation theory (PMT) and DeLone & McLean information success model. The results of structural equation modeling indicate that altogether UTAUT, PMT and DeLone & McLean information success model explained 80.4% variance in patient attitude towards adoption of telemedicine health services. Findings suggest that health-care professional can boost patient attitude towards adoption of telemedicine health services by improving factors such as service quality, computer self-efficacy and performance expectancy.

摘要

这项研究旨在通过结合三种公认的理论，即统一的接受和使用技术理论（UTAUT），保护动机理论（PMT）和DeLone＆McLean信息，研究患者在采用远程医疗保健服务方面的行为。成功模型。结构方程模型的结果表明，UTAUT，PMT和DeLone＆McLean信息成功模型总共可以解释80.4％的患者对采用远程医疗保健服务的态度的差异。研究结果表明，医疗保健专业人员可以通过改善服务质量，计算机自我效能和预期性能等因素来提高患者对采用远程医疗健康服务的态度。