Several approaches for strategic and tactical integration of supply chains considering the demand management process have been proposed in the literature. However, in the context of Industry 4.0, there is a lack of studies related to the scheduling and rescheduling process integrating industries on the operational level. This paper proposes a novel hybrid flow shop rescheduling procedure to address the integration, on the operational level, of a contract manufacturer, who handles production execution and inventory control, and their industrial customers, who are in charge of the delivery planning process. The research question emerged from the empirical problem of connecting a contract manufacturer with its industrial customers. In alignment with the findings in the literature review, based on an updated conceptual model, a real hybrid flow shop was modelled using a multi-method approach that combines discrete event and agent-based simulation. The results show improvements in overall production and delivery performance. One can say that this is the first time that a production rescheduling problem is handled considering industries’ integration at the operational level. Even though the primary motivation of this research was to solve a production rescheduling issue in a Contract Manufacturer, the developed approach allows application in any B2B partnership.

文献中提出了几种考虑需求管理过程的供应链战略和战术整合方法。但是，在工业4.0的背景下，缺乏与在运营级别整合行业的计划和重新计划过程相关的研究。本文提出了一种新颖的混合流水车间重新计划程序，以解决在运营层面上负责生产执行和库存控制的合同制造商以及负责交付计划过程的工业客户的集成。该研究问题来自将合同制造商与其工业客户联系起来的经验问题。为了与文献综述的结果相一致，基于更新的概念模型，使用结合离散事件和基于代理的模拟的多方法方法对真实的混合流水车间进行建模。结果显示整体生产和交付性能得到改善。可以说这是第一次考虑到行业在运营层面的整合来处理生产重新计划问题。即使此研究的主要动机是解决合同制造商中的生产重新计划问题，但已开发的方法仍可以在任何B2B合作伙伴关系中应用。可以说这是第一次考虑到行业在运营层面的整合来处理生产重新计划问题。即使此研究的主要动机是解决合同制造商中的生产重新计划问题，但已开发的方法仍可以在任何B2B合作伙伴关系中应用。可以说这是第一次考虑到行业在运营层面的整合来处理生产重新计划问题。即使此研究的主要动机是解决合同制造商中的生产重新计划问题，但已开发的方法仍可以在任何B2B合作伙伴关系中应用。