ABSTRACT

This article reports on a study of an online system for supporting professional learning within higher education. The system was developed through an iterative user-centred design process to ensure that it supported the needs of academics. Results indicated there were a number of practice-related factors that emerged from within the user’s environment that triggered micro challenges at the user level and macro challenges at the organisational level. The article offers two considerations for capturing practice-related barriers in complex environments. These considerations are: engaging a multidisciplinary team and designing online tools to be flexible to respond to complex environmental factors.

摘要

本文报告了对支持高等教育专业学习的在线系统的研究。该系统是通过以用户为中心的迭代设计过程开发的，以确保它支持学术界的需求。结果表明，在用户环境中出现了许多与实践相关的因素，这些因素引发了用户层面的微观挑战和组织层面的宏观挑战。本文提供了在复杂环境中捕捉与实践相关的障碍的两个考虑因素。这些考虑因素是：聘请多学科团队并设计在线工具以灵活应对复杂的环境因素。