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The Nature of Crowd Work and its Effects on Individuals’ Work Perception
Journal of Management Information Systems ( IF 5.9 ) Pub Date : 2020-01-02 , DOI: 10.1080/07421222.2019.1705506
David Durward 1 , Ivo Blohm 2 , Jan Marco Leimeister 2
Affiliation  

ABSTRACT Crowd work reflects a new form of gainful employment on the Internet. We study how the nature of the tasks being performed and financial compensation jointly shape work perceptions of crowd workers in order to better understand the changing modes and patterns of digital work. Surveying individuals on 23 German crowd working platforms, this work is the first to add a multi-platform perspective on perceived working conditions in crowd work. We show that crowd workers need rather high levels of financial compensation before task characteristics become relevant for shaping favorable perceptions of working conditions. We explain these results by considering financial compensation as an informational cue indicating the appreciation of working effort that is internalized by well-paid crowd workers. Resulting boundary conditions for task design are discussed. These results help us understand when and under what conditions crowd work can be regarded as a fulfilling type of employment in highly developed countries.

中文翻译:

群体工作的性质及其对个人工作认知的影响

摘要 人群工作反映了互联网上一种新的有酬就业形式。我们研究正在执行的任务的性质和经济补偿如何共同塑造众包工作者的工作观念,以便更好地了解数字工作的变化模式和模式。这项工作对 23 个德国众包工作平台上的个人进行了调查,这是第一个在众包工作中对感知工作条件添加多平台视角的作品。我们表明,在任务特征与塑造对工作条件的有利看法相关之前,人群工人需要相当高的经济补偿。我们通过将经济补偿视为一种信息线索来解释这些结果,表明高薪人群工作人员对工作努力的赞赏。讨论了任务设计的最终边界条件。这些结果有助于我们了解在高度发达的国家什么时候以及在什么条件下人群工作可以被视为一种令人满意的就业类型。
更新日期:2020-01-02
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