The information revolution leaves its mark on businesses, resulting in organizations looking for digital innovation (DI) to apply to their business processes and anticipate competitors. Since the interplay between business process management (BPM) and DI has been underdeveloped, this mixed-methods article investigates the strength and nature of the relationship. We supplement the findings of an international survey (stage 1) with explanations from an expert panel (stage 2) to generalize a positive yet moderate link because of manifold contextual factors affecting strategic decision-making. We extend the technology–organization–environment (TOE) framework and profile organizations along their digital process innovation (DPI) mastery in a readiness matrix.

信息革命在企业上留下了印记，导致组织寻求将数字创新（DI）应用于其业务流程并预期竞争对手。由于业务流程管理（BPM）和DI之间的相互作用尚不完善，因此本文采用多种方法研究了这种关系的强度和性质。我们将对国际调查的结果（第1阶段）进行补充，并由专家小组（第2阶段）进行解释，以归纳积极而温和的联系，因为影响战略决策的背景因素众多。我们扩展了技术，组织，环境（TOE）框架，并在准备矩阵中沿其对数字流程创新（DPI）的掌握对组织进行了介绍。