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Lifelong Knowledge Learning in Rule-based Dialogue Systems
arXiv - CS - Human-Computer Interaction Pub Date : 2020-11-19 , DOI: arxiv-2011.09811
Bing Liu and Chuhe Mei

One of the main weaknesses of current chatbots or dialogue systems is that they do not learn online during conversations after they are deployed. This is a major loss of opportunity. Clearly, each human user has a great deal of knowledge about the world that may be useful to others. If a chatbot can learn from their users during chatting, it will greatly expand its knowledge base and serve its users better. This paper proposes to build such a learning capability in a rule-based chatbot so that it can continuously acquire new knowledge in its chatting with users. This work is useful because many real-life deployed chatbots are rule-based.

中文翻译:

基于规则的对话系统中的终身知识学习

当前聊天机器人或对话系统的主要弱点之一是,它们在部署后无法在对话期间在线学习。这是机会的重大损失。显然,每个人类用户都拥有大量可能对其他人有用的关于世界的知识。如果聊天机器人能够在聊天过程中向用户学习,它将大大扩展其知识库并更好地为用户服务。本文提出在基于规则的聊天机器人中建立这种学习能力,以便它可以在与用户的聊天中不断获取新知识。这项工作很有用,因为许多现实生活中部署的聊天机器人都是基于规则的。
更新日期:2020-11-20
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