Despite sophisticated technologies for representational fidelity in hybrid meetings, in which co-located and remote participants collaborate via video or audio, meetings are still often disrupted by practical problems with trying to include remote participants. In this paper, we use micro-analysis of three disruptive moments in a hybrid meeting from a global software company to unpack blended technological and conversational practices of inclusion and exclusion. We argue that designing truly valuable experiences for hybrid meetings requires moving from the traditional, essentialist, and perception-obsessed user-centered design approach to a phenomenological approach to the needs of meetings themselves. We employ the metaphor of ‘configuring the meeting’ to propose that complex ecologies of people, technology, spatial, and institutional organization must be made relevant in the process of design.

尽管在混合会议中具有复杂的代表性保真度技术，其中同一地点和远程参与者通过视频或音频进行协作，但会议仍然经常因试图包括远程参与者的实际问题而中断。在本文中，我们对一家全球软件公司的混合会议中的三个颠覆性时刻进行了微观分析，以解开融合的技术和对话实践的包容和排斥。我们认为，为混合会议设计真正有价值的体验需要从传统的、本质主义的和痴迷于感知的以用户为中心的设计方法转变为满足会议本身需求的现象学方法。我们使用“配置会议”的比喻来提出人、技术、空间、