ABSTRACT

This research explores the influence of personality types on ERP system learning performance in a university setting. Four personality types (labeled Type 1 to 4) were identified using cluster analysis of 176 survey respondents’ Big Five personality traits, i.e., conscientiousness, neuroticism, extraversion, openness, and agreeableness. These four personality types were found to be significantly associated with ERP system learning performance. Additionally, prior knowledge, user affect, demographic factors (such as gender, age, year in school), and environmental factors (such as ethnicity, location, English proficiency) were found to moderate the relationships between the four personality types and ERP learning performance. These findings can provide valuable insights into the organizational success of ERP systems by helping to identify which users may effectively learn to utilize these systems.

摘要

本研究探讨了大学环境中人格类型对 ERP 系统学习绩效的影响。通过对 176 名受访者的大五人格特质（即尽责性、神经质、外向性、开放性和随和性）进行聚类分析，确定了四种人格类型（标记为 1 到 4 型）。这四种人格类型被发现与 ERP 系统学习表现显着相关。此外，发现先验知识、用户影响、人口统计因素（如性别、年龄、在校年份）和环境因素（如种族、地点、英语水平）调节四种人格类型与 ERP 学习绩效之间的关系.