Industrial organisations spend considerable resources on training employees with respect to the organisations’ business processes. These resources include business process models, diagrams depicting vital activities, workflows, roles, systems, and data within these processes. However, these models are difficult to comprehend, partly because they possess minimal connection to real-world concepts. Alternately, 3D environments allow greater learning opportunities for process-related knowledge. To this end, we designed a non-interactive 3D environment for process training purposes that allows learners to apply the method of loci, which has been shown to improve learning by helping associate visuospatial elements with learning material. The prototype environment, which was developed using simple visualisations, can be adapted across industrial organisations and domains. In order to test the effectiveness of the 3D environments in comparison with 2D environments, we conducted a between-subjects experiment with two conditions. The results show that 3D environments result in more accurate and faster recall of process knowledge, suggesting that such an environment can provide a better affective learning experience. These findings have important implications for how organisations can train their employees with the aim of improving the acquisition of process knowledge.

工业组织花费大量资源来就组织的业务流程对员工进行培训。这些资源包括业务流程模型，描述这些流程中重要活动，工作流，角色，系统和数据的图表。但是，这些模型很难理解，部分原因是它们与现实世界概念的联系最少。或者，3D环境为与过程相关的知识提供了更多的学习机会。为此，我们设计了一种非交互式3D环境，用于过程培训，它使学习者可以应用基因座方法，这种方法已被证明可以通过将视觉空间元素与学习材料相关联来改善学习。通过简单的可视化开发的原型环境，可以跨行业组织和领域进行调整。为了测试3D环境与2D环境相比的有效性，我们在两个条件下进行了对象间实验。结果表明，3D环境可以更准确，更快速地回忆过程知识，这表明这种环境可以提供更好的情感学习体验。这些发现对于组织如何培训员工以改善对过程知识的获取具有重要意义。暗示这种环境可以提供更好的情感学习体验。这些发现对于组织如何培训员工以改善对过程知识的获取具有重要意义。暗示这种环境可以提供更好的情感学习体验。这些发现对于组织如何培训员工以改善对过程知识的获取具有重要意义。