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Standardization of Forms in Governments
Business & Information Systems Engineering ( IF 7.9 ) Pub Date : 2020-01-27 , DOI: 10.1007/s12599-019-00623-1
Hendrik Scholta , Dian Balta , Michael Räckers , Jörg Becker , Helmut Krcmar

Forms are central interfaces for information exchange between a government and its citizens. As a way to translate laws into practice, forms are an essential part facilitating this exchange. Unfortunately, forms often require substantial development effort to ensure they comply with legal requirements, with the result that citizens often describe them as highly complex. Standardization of forms through reference modeling would help to minimize governments’ effort by reusing elements and would reduce complexity for citizens by providing a unified representation of information. The article contributes a meta-model for a modeling language that can be used in representing reference models for forms. It follows a design science research approach to elicit form structure and editorial process requirements and to iteratively design the meta-model. The paper demonstrates and evaluates the meta-model using focus groups and application in three case studies. It extends research on standardization to reference modeling and government forms.

中文翻译:

政府表格标准化

表格是政府与其公民之间信息交换的中心界面。作为将法律转化为实践的一种方式,形式是促进这种交流的重要组成部分。不幸的是,表单通常需要大量的开发工作来确保它们符合法律要求,因此公民通常将它们描述为非常复杂。通过参考建模实现表格标准化将有助于通过重复使用元素最大限度地减少政府的工作,并通过提供统一的信息表示来降低公民的复杂性。本文为建模语言提供了一个元模型,可用于表示表单的参考模型。它遵循设计科学研究方法来引出表格结构和编辑过程要求,并迭代设计元模型。本文在三个案例研究中使用焦点小组和应用来演示和评估元模​​型。它将标准化研究扩展到参考建模和政府表格。
更新日期:2020-01-27
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