Nowadays, working in groups is very usual and popular in most professional environments. Thus, students, as potential workers, need to acquire teamwork competence in their educational institutions. However, when the students are working in groups, it is easy assessing their final result but not so much evaluating how each of them, individually, is developing teamwork competence. In this sense, there are several methodologies, and those with better results are the ones that explore students’ interactions in learning platforms when developing the activity/project. Taking into account the latter, students’ interactions do not only happen in a learning platform but also using other tools such as instant messaging tools. This paper explores the possibility to assess the use of instant messaging tools for the acquisition of teamwork competence, and specifically, it presents a case study about the use of WhatsApp. From the results, we can conclude that the students prefer to use instant messaging tools in teamwork activities than other interaction tools as forums; and that the employment of those tools has a positive impact in students’ grades.

如今，在大多数专业环境中，成组工作非常普遍并且很受欢迎。因此，作为潜在工作者的学生需要在其教育机构中获得团队合作能力。但是，当学生分组学习时，很容易评估他们的最终结果，而不必过多地评估他们每个人如何发展团队合作能力。从这个意义上讲，存在几种方法，而效果更好的是那些在开发活动/项目时探索学生在学习平台中的互动的方法。考虑到后者，学生的互动不仅发生在学习平台中，而且还使用其他工具（例如即时消息传递工具）进行。本文探讨了评估使用即时通讯工具获得团队合作能力的可能性，特别是，它提供了有关WhatsApp使用情况的案例研究。从结果可以得出结论，与其他交互工具作为论坛相比，学生更喜欢在团队合作活动中使用即时消息工具。并且这些工具的使用对学生的成绩有积极的影响。