当前位置: X-MOL 学术Inf. Manag. › 论文详情
Our official English website, www.x-mol.net, welcomes your feedback! (Note: you will need to create a separate account there.)
The dual role of IT capabilities in the development of digital products and services
Information & Management ( IF 8.2 ) Pub Date : 2020-10-21 , DOI: 10.1016/j.im.2020.103389
Florian Wiesböck , Thomas Hess , Jelena Spanjol

Past research on the business value of information technologies (IT) has demonstrated the positive contribution of IT capabilities (IT-C) to product innovation performance. However, with the advent of digital technologies, a new kind of product innovations gained importance: digital product and service innovations (DPI). As a consequence of their idiosyncratic characteristics, the usefulness and validity of existing product innovation management concepts cannot be transferred to the context of DPI without further ado. Accordingly, this study reinvestigates the role of IT-C in the specific context of DPI. Therefore, we begin with a differentiation of DPI from traditional, non-digital product innovation. Then, we propose that IT-C affect the performance of DPI projects via two paths. First, based on the notion that DPI rely on the use of innovative IT, we assume that IT-C directly impact DPI performance. Second, following prior research that has argued that the performance contribution of IT-C is mediated by other organizational intermediaries, we assume that IT-C also indirectly contribute to DPI performance through their positive influence on other organizational capabilities. One such organizational capability that mediates the influence of IT-C on DPI performance is a firm’s DPI capabilities (DPI-C). DPI-C allow firms to deploy their digital resources for DPI purposes and, thus, are an important antecedent for DPI performance. To test our assumptions, we use partial least squares–structural equation modeling technique and analyze survey data collected from DPI projects across different industries in Germany, Austria, and Switzerland.



中文翻译:

IT能力在数字产品和服务开发中的双重作用

过去对信息技术(IT)的商业价值的研究表明,IT能力(IT-C)对产品创新绩效的积极贡献。但是,随着数字技术的出现,一种新型的产品创新变得越来越重要:数字产品和服务创新(DPI)。由于其特有的特性,现有产品创新管理概念的有用性和有效性不能在事前再转移到DPI的上下文中。因此,本研究重新调查了IT-C在DPI特定环境中的作用。因此,我们首先将DPI与传统的非数字产品创新区分开来。然后,我们建议IT-C通过两条路径影响DPI项目的性能。第一,基于DPI依赖于使用创新IT的概念,我们假设IT-C直接影响DPI性能。其次,在先前的研究认为IT-C的绩效贡献是由其他组织中介者进行调解之后,我们假设IT-C也通过DPI绩效对其他组织能力的积极影响而间接为DPI绩效做出了贡献。公司的DPI功能(DPI-C)是一种能够调动IT-C对DPI绩效影响的组织能力。DPI-C允许公司出于DPI目的部署其数字资源,因此是DPI性能的重要前提。为了检验我们的假设,我们使用偏最小二乘-结构方程建模技术,并分析了从德国,奥地利,

更新日期:2020-11-16
down
wechat
bug