Abstract The opportunistic behavior of parties in the supply chain leads to resource wastages. Information asymmetry and the opportunistic behavior of transacting parties in supply chains squanders the intended benefits of supply chain integration (SCI). Literature suggests that reducing information asymmetry between transacting organizations will curb their opportunistic behavior. This study investigates the SCI between the hauliers and the container depots. The hauliers provide the transportation of containers for the shippers and consignees to and from the depots. Transaction Cost Economics (TCE) underpins the conceptual framework. The supply environment which embodies transaction cost economics attributes is expected to affect SCI and SCI is expected to affect operational efficiency and subsequently environmental performance. Business process is anticipated to moderate the impact of SCI on operational efficiency by reducing information asymmetry and curbing opportunistic behavior. Responses from 84 haulier companies were analyzed using partial least squares, structural equation modeling. Results indicate strong support for almost all transaction cost economics propositions. However, transaction cost economics suggests that transaction attributes have a linear relationship with SCI, though findings from this study indicate that it could be curvilinear. Results confirm that strengthening of business process between hauliers and depots could strengthen the SCI positive impact on hauliers' performance and subsequently their environmental performance. Stronger SCI can reduce cost and increase revenue and at the same time, reduce the greenhouse-gas emissions of the hauliers. Findings support that economic gains and environmental protection can be complementary and can be attained by curbing the opportunistic behavior of organizations in supply chains.

中文翻译：

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供应环境、供应链整合和运营绩效之间的关系：业务流程在遏制机会主义行为中的作用。

摘要 供应链各方的机会主义行为导致资源浪费。供应链中交易方的信息不对称和机会主义行为浪费了供应链整合 (SCI) 的预期收益。文献表明，减少交易组织之间的信息不对称将抑制他们的机会主义行为。本研究调查了运输商和集装箱堆场之间的 SCI。承运人为托运人和收货人提供往返仓库的集装箱运输服务。交易成本经济学 (TCE) 是概念框架的基础。体现交易成本经济学属性的供应环境预计会影响 SCI，而 SCI 预计会影响运营效率和随后的环境绩效。业务流程有望通过减少信息不对称和遏制机会主义行为来缓和 SCI 对运营效率的影响。使用偏最小二乘法、结构方程模型分析了 84 家运输公司的回应。结果表明，几乎所有交易成本经济学命题都得到了强有力的支持。然而，交易成本经济学表明交易属性与 SCI 具有线性关系，尽管本研究的结果表明它可能是曲线的。结果证实，加强承运商和仓库之间的业务流程可以加强 SCI 对承运商绩效以及随后的环境绩效的积极影响。更强的 SCI 可以降低成本并增加收入，同时，减少运输商的温室气体排放。调查结果支持经济收益和环境保护可以互补，并且可以通过遏制供应链中组织的机会主义行为来实现。