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A Systematic Review of Empirical Measures of Workload Capacity
ACM Transactions on Applied Perception ( IF 1.6 ) Pub Date : 2020-10-19 , DOI: 10.1145/3422869 Alexander Thorpe 1 , Keith Nesbitt 1 , Ami Eidels 1
ACM Transactions on Applied Perception ( IF 1.6 ) Pub Date : 2020-10-19 , DOI: 10.1145/3422869 Alexander Thorpe 1 , Keith Nesbitt 1 , Ami Eidels 1
Affiliation
The usability of the human-machine interface is dependent on the quality of its design and testing. Defining clear criteria that the interface must meet can assist the implementation and evaluation process. These criteria may be based on performance, the quality of users’ experience, error prevention, or the broad utility of the interface. In this article, we motivate the use for workload capacity as an empirical measure of usability. We first describe generic and specific uses for workload measures in terms of adaptive interfaces. We then carry out a systematic review of how workload capacity has been empirically measured, based on 172 relevant literature sources from psychology, neuroscience, engineering, and computer science. We then analyse and report on how workload capacity and related constructs, such as perceptual load, attention, and working memory have been defined and measured in these sources. We discuss similarities and differences between constructs and identify opportunities for integrating real-time workload capacity measures into dynamic interfaces.
中文翻译:
工作负载能力实证测量的系统评价
人机界面的可用性取决于其设计和测试的质量。定义接口必须满足的明确标准有助于实施和评估过程。这些标准可能基于性能、用户体验的质量、错误预防或界面的广泛实用性。在本文中,我们鼓励使用工作负载能力 作为可用性的经验度量。我们首先根据自适应接口描述工作负载度量的通用和特定用途。然后,我们基于来自心理学、神经科学、工程学和计算机科学的 172 篇相关文献资源,对如何通过经验测量工作负载能力进行了系统回顾。然后,我们分析并报告如何在这些来源中定义和测量工作负载容量和相关结构,例如感知负荷、注意力和工作记忆。我们讨论了构造之间的异同,并确定了集成实时的机会工作负载能力 措施成动态界面。
更新日期:2020-10-19
中文翻译:
工作负载能力实证测量的系统评价
人机界面的可用性取决于其设计和测试的质量。定义接口必须满足的明确标准有助于实施和评估过程。这些标准可能基于性能、用户体验的质量、错误预防或界面的广泛实用性。在本文中,我们鼓励使用