Abstract

The performance and survival of many supplier firms depend on key buyer–supplier relationships (BSRs). A difficult task in managing such relationships is creating value when there is a lack of justice. This study examines whether supply chain analytics capability (SCAC) and adaptation can prove useful for suppliers in extracting greater value from supply chain relationships. The role of SCAC in driving value has not been evaluated in contexts where independent decision making is constrained, such as the case for a power disadvantaged supplier. We use resource orchestration theory and social exchange theory to develop a model that explains how SCAC and adaptation can work in BSRs and test it using data from North American suppliers. The results show that in relationships marked by low levels of procedural justice, SCAC becomes critical in extracting value from the relationship, while in relationships marked by high levels of procedural justice, adaptation is more important. The findings lead to actionable insights on how suppliers can leverage SCAC and adaptation to maximize value from supply chain relationships. A key insight is that benefits from firm-level capabilities, like SCAC, depend on relational attributes in the supply chain context.

摘要

许多供应商公司的业绩和生存取决于关键的买方-供应商关系 (BSR)。管理此类关系的一项艰巨任务是在缺乏正义的情况下创造价值。本研究考察了供应链分析能力 (SCAC) 和适应性是否可以证明对供应商从供应链关系中获取更大价值有用。SCAC 在推动价值方面的作用尚未在独立决策受到限制的情况下进行评估，例如电力弱势供应商的情况。我们使用资源编排理论和社会交换理论来开发一个模型，解释 SCAC 和适应如何在 BSR 中发挥作用，并使用北美供应商的数据对其进行测试。结果表明，在程序正义水平低下的关系中，SCAC 在从关系中提取价值方面变得至关重要，而在以高度程序正义为标志的关系中，适应更为重要。研究结果为供应商如何利用 SCAC 和适应性从供应链关系中实现价值最大化提供了可行的见解。一个关键的见解是，从公司层面的能力（如 SCAC）中获益取决于供应链环境中的关系属性。