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Psychometric Properties of the Health Professionals Communication Skills Scale in University Students of Health Sciences
International Journal of Environmental Research and Public Health Pub Date : 2020-10-18 , DOI: 10.3390/ijerph17207565
Rocío Juliá-Sanchis , María José Cabañero-Martínez , César Leal-Costa , Manuel Fernández-Alcántara , Silvia Escribano

Communication is one of the determining factors of healthcare quality; however, a health model that prioritizes clinical over non-technical skills remains prevalent. The aims of this article were: (a) to validate a communication skills scale in a sample of fourth-year nursing degree students from two Spanish universities and (b) determine their perception of communication skills. The study included 289 fourth-year nursing undergraduate students with a mean age of 22.7 (SD = 4.87) years; 81.7% were female. The Health Professionals Communication Skills Scale (HP-CSS) questionnaire was adapted for use among nursing students. We analysed the psychometric properties and relationships with the variable attitudes toward communication skills. The HP-CSS showed a high internal consistency (0.88) and good fit of data to the model (TLI = 0.98; CFI = 0.97; RMSEA = 0.05 [95% CI = 0.04–0.06]). The total score and subscale scores correlated with the variable attitude towards communication skills. High scores were obtained for the students’ perception of communication skills. The HP-CSS is a valid and reliable tool to assess the communication skills in nursing students. This scale provides university teachers with a rapid and easily applied instrument to assess the level of communication skills and relationship with patients.

中文翻译:

卫生科学专业学生卫生专业人员交流技能量表的心理计量学特征

沟通是医疗质量的决定因素之一;但是,仍然优先考虑临床而不是非技术技能的健康模型。本文的目的是:(a)验证来自西班牙两所大学的四年级护理学位学生样本中的沟通技巧量表,以及(b)确定他们对沟通技巧的看法。该研究包括289名四年级护理本科生,平均年龄为22.7(SD= 4.87)年;81.7%为女性。卫生专业人员沟通技能量表(HP-CSS)的问卷适用于护理学生。我们分析了心理测量特性及其与沟通技能态度变化的关系。HP-CSS具有很高的内部一致性(0.88),并且数据与模型的拟合度很高(TLI = 0.98; CFI = 0.97; RMSEA= 0.05 [95%CI = 0.04-0.06])。总分和分量表得分与对沟通技巧的态度变化有关。学生对沟通技巧的认知得分很高。HP-CSS是评估护士学生沟通技能的有效且可靠的工具。该量表为大学教师提供了一种快速且易于使用的工具,用于评估沟通技巧的水平以及与患者的关系。
更新日期:2020-10-19
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