Abstract

Effective coordination of relief efforts of organizations in the Humanitarian Supply Chain (HSC) is a challenge facing various organizations and stakeholders. Despite the importance of information sharing along the HSC, limited previous studies attempted to develop feasible information systems capable of facilitating the effective resource planning and inter-organizational coordination for better relief actions. This study proposes an integrated HSC Enterprise Resource Planning (ERP) system that utilizes the capabilities of the existing Maritime Transport Security Information Systems so as to improve lean operations of HSCs, and to optimize resources planning and usage during the stochastic assignment of accepting refugees and accommodating them in their journey to safer destinations. This paper introduces the conceptual framework of this integrated ERP system and validates the feasibility of this framework in the context of the Greek refugee crisis, involving perspectives of stakeholders in the Greek refugee crisis.

摘要

有效协调人道主义供应链 (HSC) 中各组织的救援工作是各组织和利益相关者面临的挑战。尽管沿 HSC 进行信息共享很重要，但之前有限的研究试图开发可行的信息系统，以促进有效的资源规划和组织间协调，以更好地开展救援行动。本研究提出了一个集成的 HSC 企业资源规划 (ERP) 系统，该系统利用现有海上运输安全信息系统的能力，以改善 HSC 的精益运营，并优化接收难民和安置的随机分配过程中的资源规划和使用。他们在前往更安全的目的地的旅途中。