Recovery of troubled IT projects is a vital issue for many organizations. Understanding how leadership and project complexity affect a recovery process could enable organizations to do a better job in recovering troubled projects. A few studies have examined the relationship between leadership and project management. However, the recovery process and project complexity have not been integrated into the relationship between leadership and project recovery. Change leadership, leadership effectiveness, and project complexity are empirically determined to be positively associated with the recovery process based on quantitative data collected from 166 IT project team members. Leadership effectiveness is the variable that impacts the recovery process the most. And, the recovery process significantly affects product success and process success of troubled projects. The findings imply that organizations should focus more on leadership effectiveness to improve recovery processes. To facilitate the process and product success of a project recovery, organizations should rely on a recovery process that includes multiple optional remedies.

对于许多组织来说，恢复有问题的IT项目是至关重要的问题。了解领导力和项目复杂性如何影响恢复过程可以使组织在恢复有问题的项目方面做得更好。一些研究检查了领导力与项目管理之间的关系。但是，恢复过程和项目复杂性尚未集成到领导和项目恢复之间的关系中。根据从166个IT项目团队成员收集的定量数据，凭经验确定变更领导力，领导力有效性和项目复杂性与恢复过程成正相关。领导效率是对恢复过程影响最大的变量。和，恢复过程会极大地影响产品成功和陷入困境的项目的过程成功。调查结果表明，组织应更多地关注领导力有效性以改善恢复过程。为了促进项目恢复的过程和产品成功，组织应依靠包括多种可选补救措施的恢复过程。