An Integrated DEMATEL-ANP Approach for Mobile Banking Adoptions in China Market,Discrete Dynamics in Nature and Society

当前位置： X-MOL 学术 › Discret. Dyn. Nat. Soc. › 论文详情

Our official English website, www.x-mol.net, welcomes your feedback! (Note: you will need to create a separate account there.)

An Integrated DEMATEL-ANP Approach for Mobile Banking Adoptions in China Market
Discrete Dynamics in Nature and Society ( IF 1.3 ) Pub Date : 2020-10-10 , DOI: 10.1155/2020/1843697
Xiaoning Zhu _{1,

2} , Rui Yan ₃ , Tian xing Xu ₁

Affiliation

With the rapid development of the mobile device and Internet usage, the mobile banking has seen remarkable growth across the world, especially in the past few years, as one of the emerging financial innovations. This paper attempts to explore the mobile banking services offered by selected commercial Chinese banks. The main data of this study were obtained through the comprehensive evaluation of mobile banking services. The DEMATEL-ANP method was used to evaluate the main factors influencing the adoption of mobile banking. The results show that there is still big space for the improvement of the mobile banking services for the selected Chinese banks. The management significance and suggestions for these banks are also discussed.

更新日期：2020-10-11

点击分享查看原文

点击收藏

公开下载

阅读更多本刊最新论文本刊介绍/投稿指南11