Purpose

This study investigates business model innovation in small- and medium-sized manufacturing enterprises (SMEs) and its impact on firm growth.

Design/methodology/approach

The study was based on analyzing data collected through a questionnaire survey. Structural equation modeling was applied to test the hypotheses.

Findings

Business model innovation has a positive effect on SME growth in the manufacturing sectors. Moreover, growth is also achieved through the indirect effect of business model innovation on customer trust and commitment.

Practical implications

Managers will benefit from understanding how business model innovation can help their companies to overcome resource constraints and achieve sustained growth. When manufacturing SMEs engage in modular or structural changes to their business model, they may find it worthwhile to focus on maintaining a relationship of trust and commitment with their customers.

Originality/value

This study highlights business model innovation as a unique and important, yet underexplored, factor in manufacturing SME growth. The findings also untangle the complex processes of customer relationship management by which business model innovation improves manufacturing competitive advantage for SMEs.

中文翻译：

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商业模式创新与制造业中小企业的成长：一种社会交流的视角

目的

这项研究调查了中小型制造企业（SME）的商业模式创新及其对企业增长的影响。

设计/方法/方法

该研究基于对通过问卷调查收集的数据的分析。应用结构方程模型来检验假设。

发现

商业模式创新对制造业中的中小企业增长具有积极影响。此外，通过业务模式创新对客户信任和承诺的间接影响也可以实现增长。

实际影响

通过了解业务模型创新如何帮助他们的公司克服资源限制并实现持续增长，经理将受益。当制造业的中小企业对其业务模型进行模块化或结构性改变时，他们可能会发现有必要专注于与客户保持信任和承诺的关系。

创意/价值

这项研究强调了商业模式创新是制造业中小企业增长的独特且重要但尚未充分探索的因素。研究结果还揭示了客户关系管理的复杂过程，通过这种过程，业务模型创新可以提高中小企业的制造竞争优势。