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Explaining the negative impact of workplace incivility on work and non‐work outcomes: The roles of negative rumination and organizational support
Stress & Health ( IF 3.0 ) Pub Date : 2020-09-28 , DOI: 10.1002/smi.2988
Yimin He 1 , Jessica M Walker 2 , Stephanie C Payne 2 , Kathi N Miner 2
Affiliation  

Research studies have shown that workplace incivility is associated with numerous negative work and non‐work outcomes. The underlying mechanisms explaining why workplace incivility is associated with these outcomes, as well as contextual buffers of these relationships, have received less attention. This study extends workplace incivility research by examining the mediating role of negative rumination as a potential factor undergirding the relationship between experiences of incivility from colleagues at work and detrimental outcomes. We also investigated perceived organizational support and family supportive work environment as potential mitigators of the indirect relationship between incivility and negative outcomes. Data were collecfrom 154 university faculty members on two occasions. The results showed that negative rumination mediated the relationships between workplace incivility and both work (job satisfaction, burnout) and non‐work (work‐to‐family conflict, life satisfaction) outcomes. Furthermore, results from the moderated mediation analyses revealed that perceived organizational support buffered the mediated effect of negative rumination and job satisfaction and a family‐supportive work environment buffered the mediated effect of negative rumination on work‐to‐family conflict. Overall, the results demonstrate that negative rumination helps explain why workplace incivility negatively affects both work and non‐work outcomes and underscores the important role of organizational context as buffers for these relationships.

中文翻译:

解释工作场所不文明对工作和非工作结果的负面影响:消极思考和组织支持的作用

研究表明,工作场所的不文明行为与许多消极的工作和非工作结果有关。解释为什么工作场所不文明与这些结果相关的潜在机制,以及这些关系的背景缓冲,很少受到关注。本研究通过检查消极沉思作为潜在因素的中介作用来扩展工作场所不文明的研究,该潜在因素巩固了同事的不文明经历与有害结果之间的关系。我们还调查了感知组织支持和家庭支持工作环境作为不文明和消极结果之间间接关系的潜在缓解因素。数据是从 154 名大学教职员工处收集的两次。结果表明,消极思考在工作场所不文明行为与工作(工作满意度、倦怠)和非工作(工作与家庭冲突、生活满意度)结果之间的关系中起中介作用。此外,调节中介分析的结果表明,感知的组织支持缓冲了负面沉思和工作满意度的中介效应,家庭支持的工作环境缓冲了负面沉思对工作与家庭冲突的中介作用。总体而言,结果表明,消极反思有助于解释为什么工作场所的不文明行为会对工作和非工作结果产生负面影响,并强调了组织环境作为这些关系缓冲的重要作用。倦怠)和非工作(工作与家庭的冲突,生活满意度)结果。此外,调节中介分析的结果表明,感知的组织支持缓冲了负面沉思和工作满意度的中介效应,家庭支持的工作环境缓冲了负面沉思对工作与家庭冲突的中介作用。总体而言,结果表明,消极反思有助于解释为什么工作场所的不文明行为会对工作和非工作结果产生负面影响,并强调了组织环境作为这些关系缓冲的重要作用。倦怠)和非工作(工作与家庭的冲突,生活满意度)结果。此外,调节中介分析的结果表明,感知的组织支持缓冲了负面沉思和工作满意度的中介效应,家庭支持的工作环境缓冲了负面沉思对工作与家庭冲突的中介作用。总体而言,结果表明,消极反思有助于解释为什么工作场所的不文明行为会对工作和非工作结果产生负面影响,并强调了组织环境作为这些关系缓冲的重要作用。调节中介分析的结果表明,感知的组织支持缓冲了消极沉思和工作满意度的中介效应,家庭支持的工作环境缓冲了消极沉思对工作与家庭冲突的中介作用。总体而言,结果表明,消极反思有助于解释为什么工作场所的不文明行为会对工作和非工作结果产生负面影响,并强调了组织环境作为这些关系缓冲的重要作用。调节中介分析的结果表明,感知的组织支持缓冲了消极沉思和工作满意度的中介效应,家庭支持的工作环境缓冲了消极沉思对工作与家庭冲突的中介作用。总体而言,结果表明,消极反思有助于解释为什么工作场所的不文明行为会对工作和非工作结果产生负面影响,并强调了组织环境作为这些关系缓冲的重要作用。
更新日期:2020-09-28
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