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Looking at resilience of socio-technical systems from the view of coordinated control
Cognition, Technology & Work ( IF 2.4 ) Pub Date : 2020-09-28 , DOI: 10.1007/s10111-020-00650-z
Jin Tian , Ying Dai

Resilience is a topic widely discussed in the system safety community yet with various conceptualizations which have not been fully converged in principle. Characterization of resilience of socio-technical systems is then left open to be interpreted by alternative means. As one of the means, coordinated control theory (CCT) can explain a mechanism that enables the systems to achieve adaptations constantly in response to consecutive disturbances and changes. This article presents a theoretical viewpoint for depicting continuity of a system’s resilient performance, based on coordinated control, as understanding of safety degradation and accident incubation in socio-technical systems. The theoretical viewpoint was exemplified, via preliminary analysis of resilient processes in the practical context of combining air crash LNI610, Lion Air, Indonesia, 2018 and its pre-accident story. This article also demonstrates the potential that the CCT view of resilience supports the high reliability organization (HRO) theory, by conceptually visualizing the HROs’ characteristics that have been well grounded in empirical observations, and comparing the visualized state space models that describe HROs and regular organizations respectively. The CCT insights into resilient performance and processes of a system/organization make theoretical sense how to maintain system states aligned with coordinated control principles, thereby enhancing the system’s capacity for adapting to a dynamic and uncertain work environment. Future research will focus on refining the proposed framework for descriptions of input/output behaviors of the resilient systems, as well as addressing self-organization contributing to growth of the systems’ adaptive capacity.

中文翻译:

从协调控制的角度看社会技术系统的弹性

弹性是系统安全社区中广泛讨论的一个话题,但有各种概念化,但原则上尚未完全融合。然后,社会技术系统弹性的特征可以通过其他方式进行解释。作为手段之一,协调控制理论(CCT)可以解释一种机制,使系统能够响应连续的扰动和变化而不断地实现适应。本文提出了一个理论观点,用于描述基于协调控制的系统弹性性能的连续性,作为对社会技术系统中安全退化和事故孵化的理解。通过在结合空难 LNI610、印度尼西亚狮航、2018 年及其事故前的故事。本文还展示了韧性的 CCT 观点支持高可靠性组织 (HRO) 理论的潜力,通过在概念上可视化已充分基于经验观察的 HRO 的特征,并比较描述 HRO 和常规的可视化状态空间模型。组织分别。CCT 对系统/组织的弹性性能和流程的洞察对于如何保持与协调控制原则一致的系统状态具有理论意义,从而增强系统适应动态和不确定工作环境的能力。未来的研究将侧重于完善描述弹性系统输入/输出行为的拟议框架,
更新日期:2020-09-28
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