Abstract The COVID‐19 crisis has fundamentally disrupted teaching and learning practices at many post‐secondary institutions with a highly residential population. The present article outlines the situation at Harvard University and details the steps taken by the Language Center to mitigate the effects of the transition to remote teaching and learning. These include changes in communication strategies, support mechanisms for faculty and students, and modifications to the Center's operational policies. The authors provide a number of concrete recommendations for academic support units in transitions of this type.

中文翻译：

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协商流离失所，重获社区：哈佛语言中心对 COVID-19 危机的回应

摘要 COVID-19 危机从根本上扰乱了许多居住人口众多的大专院校的教学和学习实践。本文概述了哈佛大学的情况，并详细介绍了语言中心为减轻向远程教学过渡的影响所采取的步骤。其中包括沟通策略的变化、教师和学生的支持机制以及中心运营政策的修改。作者为此类过渡中的学术支持单位提供了一些具体的建议。