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Factors influencing the intention of persons with visual impairment to adopt mobile applications based on the UTAUT model
Universal Access in the Information Society ( IF 2.1 ) Pub Date : 2020-09-24 , DOI: 10.1007/s10209-020-00757-0
Hyunchang Moon , Jongpil Cheon , Jaehoon Lee , Devender R. Banda , Nora Griffin-Shirley , Paul M. Ajuwon

Despite the significance of studies related to mobile applications, little empirical research has been conducted into the factors that may affect visually impaired people’s acceptance and usage of mobile applications. This study investigated how individuals with visual impairment (VI) adopt and use mobile applications (apps) in their daily lives based on the Unified Theory of Acceptance and Use of Technology and explored what needs to be considered when developing a mobile app for people with VI. An online survey consisting of close-ended and open-ended questions was administered to a total of 259 participants with VI. Structural equation modeling was used to examine direct and moderated relationships among study variables. Thematic analysis was also conducted to analyze participants’ responses to the open-ended questions. The results of the quantitative analysis revealed that the performance expectancy significantly predicted the behavioral intention to use mobile apps, and this relationship was significantly moderated by the attitude toward mobile apps. The qualitative analysis showed that the functionality and accessibility of mobile apps were essential for improving the acceptance and usage of mobile apps for persons with visual impairment. Moreover, future mobile apps need to focus on enhancing specific features in navigation, communication, visual identification, and screen reading. The theoretical and practical implications are further discussed.



中文翻译:

影响视力障碍者采用基于UTAUT模型的移动应用程序的意图的因素

尽管与移动应用程序相关的研究具有重要意义,但对于可能影响视力障碍人士对移动应用程序的接受和使用的因素的研究很少。这项研究基于接受和使用技术的统一理论,调查了视力障碍(VI)的人们如何在日常生活中采用和使用移动应用程序(apps),并探讨了为有视觉障碍的人开发移动应用程序时需要考虑的事项。一项在线调查由封闭式和开放式问题组成,共对259名VI参与者进行了调查。结构方程模型用于检查研究变量之间的直接关系和调节关系。还进行了主题分析,以分析参与者对开放性问题的回答。定量分析的结果表明,预期性能显着预测了使用移动应用程序的行为意图,并且这种关系由于对移动应用程序的态度而得到显着缓解。定性分析表明,移动应用程序的功能和可访问性对于提高视觉障碍者对移动应用程序的接受度和使用率至关重要。此外,未来的移动应用程序需要专注于增强导航,通信,视觉识别和屏幕阅读的特定功能。理论和实践意义进一步讨论。定性分析表明,移动应用程序的功能和可访问性对于提高视觉障碍者对移动应用程序的接受度和使用率至关重要。此外,未来的移动应用程序需要专注于增强导航,通信,视觉识别和屏幕阅读的特定功能。理论和实践意义进一步讨论。定性分析表明,移动应用程序的功能和可访问性对于提高视觉障碍者对移动应用程序的接受度和使用率至关重要。此外,未来的移动应用程序需要专注于增强导航,通信,视觉识别和屏幕阅读的特定功能。理论和实践意义进一步讨论。

更新日期:2020-09-24
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