The aim of this paper is to review the literature on the combined use of Quality Function Deployment (QFD) and Analytic Hierarchy Process (AHP) methodologies and to apply a comprehensive analysis over the resulting publications. The paper seeks to classify the articles with regard to their variations and extensions, and application areas. The articles are mostly applied in manufacturing, supply chain, higher education, strategy, service and sustainability. This review is characterized by a quantitative and qualitative approach of a non-probabilistic intentional sample composed of 100 academic papers – 98 articles and 2 reviews. For this purpose, the Scopus database was selected as a means to undertake a systematic investigation with a longitudinal cut from 1994 to 2015. The aim of this paper also contributes toward complementing Ho and Mehrjerdi revisions on deepening the QFD-AHP joint application. The limitation is related to the sample of works focus of this review, restricted to the Scopus database, thereby not characterizing the literature universe. A proposal for further investigations is to expand the search scope to other databases and to carry out a deeper analysis on each application area presented.

中文翻译：

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质量功能部署和层次分析过程：它们联合应用的文献综述

本文的目的是回顾关于结合使用质量功能部署 (QFD) 和层次分析过程 (AHP) 方法的文献，并对由此产生的出版物进行综合分析。本文试图根据它们的变化和扩展以及应用领域对文章进行分类。文章主要应用于制造业、供应链、高等教育、战略、服务和可持续发展。本综述的特点是对非概率有意样本采用定量和定性方法，该样本由 100 篇学术论文组成——98 篇文章和 2 篇评论。为此，选择了 Scopus 数据库作为从 1994 年到 2015 年进行纵向切割的系统调查的一种手段。本文的目的还有助于补充 Ho 和 Mehrjerdi 在深化 QFD-AHP 联合应用方面的修订。限制与本次审查的作品焦点样本有关，仅限于 Scopus 数据库，因此无法表征文献领域。进一步研究的建议是将搜索范围扩大到其他数据库，并对所提出的每个应用领域进行更深入的分析。