ABSTRACT The COVID-19 pandemic has created a need for rapid, population-wide digital contact tracing. One solution, Bluetooth-enabled digital proximity tracing using smartphones, promises to preserve individual privacy while helping to contain society-wide viral outbreaks. However, this digital solution works effectively only if adopted by the majority of the population. This poses a collective action problem: everyone would benefit from wide-spread proximity tracing, but the benefits for the individual are indirect and limited. To facilitate such collective action at the societal level, this paper conceptualises the option space of IT governance actions for proximity tracing adoption along two dimensions: decision-making entities (who will govern the roll-out) and accountability enforcement (how strictly will adoption and use be enforced). Examining coherent governance approaches that arise from the framework, we show that there are no globally ideal approaches but only locally contextualised ones that depend on immediate health risk, prior experience with pandemics, societal values and national culture, role of government, trust in government and trust in technology in each society. The paper contributes specific propositions for governing digital contact tracing in the COVID-19 pandemic and general theoretical implications for IT governance for collective action at the societal level.

中文翻译：

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COVID-19 大流行中的数字联系人追踪采用：社会层面集体行动的 IT 治理

摘要 COVID-19 大流行催生了对快速、全人群数字接触追踪的需求。一种解决方案是使用智能手机启用蓝牙的数字邻近跟踪，它承诺保护个人隐私，同时帮助遏制全社会的病毒爆发。然而，这种数字解决方案只有在被大多数人采用时才能有效地发挥作用。这提出了一个集体行动问题：每个人都会从广泛的邻近追踪中受益，但对个人的好处是间接和有限的。为了在社会层面促进这种集体行动，本文从两个维度概念化了采用邻近追踪的 IT 治理行动的选择空间：决策实体（谁将管理推出）和问责制执行（采用和实施的严格程度）。强制使用）。通过检查框架中产生的连贯的治理方法，我们表明没有全球理想的方法，只有依赖于直接健康风险、流行病的先前经验、社会价值观和民族文化、政府的作用、对政府的信任和信任的本地化方法。信任每个社会的技术。该论文提出了在 COVID-19 大流行中管理数字联系人追踪的具体主张，以及对社会层面集体行动的 IT 治理的一般理论意义。信任政府，信任每个社会的技术。该论文提出了在 COVID-19 大流行中管理数字联系人追踪的具体主张，以及对社会层面集体行动的 IT 治理的一般理论意义。信任政府，信任每个社会的技术。该论文提出了在 COVID-19 大流行中管理数字联系人追踪的具体主张，以及对社会层面集体行动的 IT 治理的一般理论意义。