Abstract This study analyzes how relational governance facilitates the relationship benefits of performance information provided by both a supplier and a buyer. It also examines the effect of strategic supplier status on value creation supported by performance information in a buyer-supplier relationship. The empirical data was collected with a survey addressed to suppliers of large-scale industrial companies operating in both manufacturing and service sector. Confirmatory factor analysis and structural equation modeling (CB-SEM) were utilized in the analysis of data. The results demonstrate the positive impact of operative performance information provided by a supplier on buyer-supplier relationship value. Mature supplier performance evaluation relates to relationship value only through the mediation of relational governance, i.e. collaborative performance management activities. Relational governance is important in relationships with both strategic and non-strategic suppliers, but for different reasons. In strategic supplier relationships, relational governance is even more important than the availability of performance information. The results of this study add to the limited body of research analyzing the outcomes of performance measurement and management in supply chains. They also extend the literature of information sharing in supply chains by presenting the varying roles played by relational governance in the use of two different forms of performance information.

中文翻译：

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买方-供应商关系中绩效管理的相关结果

摘要 本研究分析了关系治理如何促进供应商和买方提供的绩效信息的关系利益。它还研究了战略供应商地位对买方-供应商关系中绩效信息支持的价值创造的影响。实证数据是通过一项针对制造业和服务业的大型工业公司供应商的调查收集的。在数据分析中使用了验证性因素分析和结构方程模型（CB-SEM）。结果表明供应商提供的运营绩效信息对买卖双方关系价值产生积极影响。成熟的供应商绩效评价仅通过关系治理的中介与关系价值相关，即 协作绩效管理活动。关系治理在与战略和非战略供应商的关系中都很重要，但原因不同。在战略供应商关系中，关系治理甚至比绩效信息的可用性更重要。这项研究的结果增加了分析供应链绩效衡量和管理结果的有限研究。他们还通过展示关系治理在使用两种不同形式的绩效信息中所扮演的不同角色，扩展了供应链中信息共享的文献。关系治理甚至比绩效信息的可用性更重要。这项研究的结果增加了分析供应链绩效衡量和管理结果的有限研究体。他们还通过展示关系治理在使用两种不同形式的绩效信息中所扮演的不同角色，扩展了供应链中信息共享的文献。关系治理甚至比绩效信息的可用性更重要。这项研究的结果增加了分析供应链绩效衡量和管理结果的有限研究。他们还通过展示关系治理在使用两种不同形式的绩效信息中所扮演的不同角色，扩展了供应链中信息共享的文献。