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The diffusion of e-participation in public administrations: A systematic literature review
Journal of Organizational Computing and Electronic Commerce ( IF 2.9 ) Pub Date : 2019-04-03 , DOI: 10.1080/10919392.2019.1552749
Malte Steinbach 1 , Jost Sieweke 2 , Stefan Süß 1
Affiliation  

ABSTRACT Research on e-participation has grown significantly in the last years. This review focuses on public administrations, which are central actors in the solicitation and organization of e-participation and in the process of diffusion of more democratic decision-making in government contexts. However, research indicates that public administrations often struggle with technological and organizational changes, which suggests that e-participation initiatives may fail due to barriers within public administrations. Although researchers have paid considerable attention to the diffusion of e-participation in public administrations, research so far is multi-disciplinary and fragmented. The aim of this literature review is to structure and systematize the literature regarding phases of e-participation diffusion (adoption, implementation and institutionalization) and levels of analysis (micro, meso, and macro) to map the extant field of e-participation diffusion research and to provide a starting point for future research. The analysis shows that research has concentrated on the phases of adoption and implementation, and on the external context of public administrations (macro) and the organizational (meso) level. Overall, the review identifies major research gaps and offers avenues for future research.

中文翻译:

电子参与在公共管理中的传播:系统文献综述

摘要 电子参与的研究在过去几年显着增长。本审查重点关注公共行政部门,它们是电子参与的征集和组织以及在政府背景下传播更民主决策的过程的核心参与者。然而,研究表明公共行政部门经常在技术和组织变革中挣扎,这表明电子参与举措可能会因公共行政部门内部的障碍而失败。尽管研究人员对电子参与在公共管理中的传播给予了相当大的关注,但迄今为止的研究是多学科和分散的。本文献综述的目的是构建和系统化有关电子参与传播阶段(采用、实施和制度化)和分析水平(微观、中观和宏观)来绘制电子参与传播研究的现有领域,并为未来的研究提供一个起点。分析表明,研究集中在采用和实施的阶段,以及公共行政(宏观)和组织(中观)层面的外部背景。总体而言,该评论确定了主要的研究差距,并为未来的研究提供了途径。
更新日期:2019-04-03
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