Abstract Artificial intelligence applications in network industries have the potential to reduce network roll-out and operating costs, improve performance, enhance customer service, and support the development and introduction of new services. This paper identifies and analyzes the range of AI applications already in place and those expected to be in place in the near future. After analyzing the applications found in the literature, we have conducted interviews with senior executives responsible for AI in telecommunications, electricity, gas and water companies headquartered in North America and Europe, as well as with suppliers incorporating AI into their equipment. These interviews have provided information on which AI applications are actually being used in these network industries and which are expected to be implemented in the future. While some of these AI applications, like predictive maintenance, have already been implemented today by most operators, more complex applications, such as traffic management AIs for 5G, are being considered by only a few large operators. Finally, the paper explores the consequences of AI for regulation. At the least, regulators will need to understand AI in order to determine if AI applications raise regulatory concerns. At this point, however, as AI becomes increasingly integrated into network operations, regulatory issues are only beginning to emerge.

中文翻译：

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人工智能在电信和其他网络行业的应用

摘要 人工智能在网络行业的应用具有降低网络部署和运营成本、提高性能、增强客户服务以及支持新服务的开发和引入的潜力。本文确定并分析了已经到位的人工智能应用程序的范围，以及那些预计在不久的将来会到位的应用程序。在分析了文献中的应用后，我们采访了总部位于北美和欧洲的电信、电力、天然气和水务公司负责人工智能的高级管理人员，以及将人工智能纳入其设备的供应商。这些采访提供了有关哪些 AI 应用程序正在这些网络行业中实际使用以及哪些应用程序有望在未来实施的信息。虽然目前大多数运营商已经实施了其中一些人工智能应用程序，例如预测性维护，但只有少数大型运营商正在考虑更复杂的应用程序，例如 5G 的交通管理人工智能。最后，本文探讨了人工智能对监管的影响。至少，监管机构需要了解人工智能，以确定人工智能应用是否会引起监管问题。然而，在这一点上，随着人工智能越来越多地融入网络运营，监管问题才刚刚开始出现。至少，监管机构需要了解人工智能，以确定人工智能应用是否会引起监管问题。然而，在这一点上，随着人工智能越来越多地融入网络运营，监管问题才刚刚开始出现。至少，监管机构需要了解人工智能，以确定人工智能应用是否会引起监管问题。然而，在这一点上，随着人工智能越来越多地融入网络运营，监管问题才刚刚开始出现。