Technovation ( IF 11.1 ) Pub Date : 2019-06-20 , DOI: 10.1016/j.technovation.2019.06.001 Lamya Benamar , Christine Balagué , Zeling Zhong
This research aims at exploring IoT devices appropriation process from a consumer's perspective. Using qualitative interviews on smart watches consumers, we identify four various stages of the appropriation process: symbolic appropriation, exploration, use construction and stabilization. Through the DIVA framework, our results show that the appropriation process is a dynamic phenomenon relying on both specific interactions and value type, linked to IoT devices characteristics. This research gives a better understanding of IoT devices consumers' appropriation process, enabling the identification for companies of variables for actions to improve it.
中文翻译:
物联网设备分配过程:动态交互价值分配(DIVA)框架
这项研究旨在从消费者的角度探讨物联网设备的分配过程。通过对智能手表消费者的定性访谈,我们确定了盗用过程的四个不同阶段:象征性盗用,探索,使用构造和稳定性。通过DIVA框架,我们的结果表明,拨款过程是一种动态现象,它依赖于特定的交互作用和价值类型,并与IoT设备的特性相关联。这项研究可以更好地了解物联网设备消费者的拨款过程,从而为公司识别变量以采取行动以改善它。