Abstract Driverless cars are seen as one of the key disruptors in the next technology revolution. However, the main barrier to adoption is the lack of public trust. The purpose of this study is to investigate the key factors influencing the adoption of driverless cars. Drawing on quantitative evidence, the study found that the ability of the driverless car to meet performance expectations and its reliability were important adoption determinants. Significant concerns included privacy (autonomy, location tracking and surveillance) and security (from hackers). The paper provides implications for firms developing the next generation of car features and early implementation sites.

中文翻译：

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对无人驾驶汽车的信任：调查影响无人驾驶汽车采用的关键因素

摘要 无人驾驶汽车被视为下一次技术革命的主要颠覆者之一。然而，采用的主要障碍是缺乏公众信任。本研究的目的是调查影响无人驾驶汽车采用的关键因素。该研究利用定量证据发现，无人驾驶汽车满足性能预期的能力及其可靠性是重要的采用决定因素。重大问题包括隐私（自主性、位置跟踪和监视）和安全性（来自黑客）。该论文为开发下一代汽车功能和早期实施站点的公司提供了启示。