A recent application using drones for business is the Google project (Wing) approved in early 2019 [25]. Urban Air Mobility projects with drone services, though mainly focusing on delivery of parcels, are taking off in over 60 cities around the world [23]. As with many advances in technology, e.g., smartphones, there is an emergence of a service ecosystem associated with the technology (e.g., an app store marketplace). Similarly, it is not difficult to imagine that a range of services associated with drones will emerge in the near future. The purpose of this article is to discuss the concept of drone services, sometimes referred to as Drones-as-a-Service, and to discuss societal issues with drone services.

中文翻译：

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新兴无人机服务：挑战和社会问题

最近将无人机用于商业的一个应用是 2019 年初批准的谷歌项目 (Wing) [25]。提供无人机服务的城市空中交通项目虽然主要侧重于包裹递送，但正在全球 60 多个城市开展[23]。随着技术的许多进步，例如智能手机，出现了与该技术相关的服务生态系统（例如应用商店市场）。同样，不难想象，在不久的将来会出现一系列与无人机相关的服务。本文的目的是讨论无人机服务的概念，有时也称为无人机即服务，并讨论无人机服务的社会问题。