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Trust Concerns in Health Apps collecting Personally Identifiable Information during COVID-19-like Zoonosis
arXiv - CS - Human-Computer Interaction Pub Date : 2020-09-16 , DOI: arxiv-2009.07403
Molla Rashied Hussein, Md. Ashikur Rahman, Md. Jahidul Hassan Mojumder, Shakib Ahmed, Samia Naz Isha, Shaila Akter, Abdullah Bin Shams, Ehsanul Hoque Apu

Coronavirus disease 2019, or COVID-19 in short, is a zoonosis, i.e., a disease that spreads from animals to humans. Due to its highly epizootic nature, it has compelled the public health experts to deploy smartphone applications to trace its rapid transmission pattern along with the infected persons as well by utilizing the persons' personally identifiable information. However, these information may summon several undesirable provocations towards the technical experts in terms of privacy and cyber security, particularly the trust concerns. If not resolved by now, the circumstances will affect the mass level population through inadequate usage of the health applications in the smartphones and thus liberate the forgery of a catastrophe for another COVID-19-like zoonosis to come. Therefore, an extensive study was required to address this severe issue. This paper has fulfilled the study mentioned above needed by not only discussing the recently designed and developed health applications all over the regions around the world but also investigating their usefulness and limitations. The trust defiance is identified as well as scrutinized from the viewpoint of an end-user. Several recommendations are suggested in the later part of this paper to leverage awareness among the ordinary individuals.

中文翻译:

在类似 COVID-19 的人畜共患病期间收集个人身份信息的健康应用程序中的信任问题

2019 年冠状病毒病,或简称 COVID-19,是一种人畜共患病,即一种从动物传播到人类的疾病。由于其高度流行的性质,它迫使公共卫生专家部署智能手机应用程序,以利用感染者的个人身份信息追踪其与感染者的快速传播模式。然而,这些信息可能会对隐私和网络安全方面的技术专家产生一些不良挑衅,尤其是信任问题。如果现在还没有解决,这种情况将通过智能手机中健康应用程序的不充分使用来影响大众水平,从而为另一场类似 COVID-19 的人畜共患病带来灾难的假象。所以,需要进行广泛的研究来解决这个严重的问题。本文不仅讨论了世界各地最近设计和开发的健康应用程序,而且还调查了它们的有用性和局限性,从而完成了上述研究所需的研究。从最终用户的角度识别和审查信任违抗。本文的后半部分提出了几项建议,以利用普通人的意识。
更新日期:2020-09-17
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