Transitions are processes of major change and often come with conflict. There has been limited attention for the complex and multi-dimensional nature of conflict and its relation to transformative change. To capture this complexity, we use the case of ridesharing in Indonesia and the dynamics of conflict that accompany the emergence of digital innovations in mobility services. We use the notion of ‘critical moments’ to be able to deepen the analysis on particular short timespans during which conflicts are particularly visible. For an in-depth understanding of these critical moments we look at the discursive enactment and mobilize dramaturgical analysis. We argue that: (1) multi-dimensional conflict analysis could be beneficial for transition studies; (2) critical moments are promising units of analysis in transition studies when analysing conflictual dynamics. (3) examining the dramaturgy of politics provides a useful framework and shed new light on where and how conflict in transition takes place and how it plays out.

过渡是重大变化的过程，常常伴随着冲突。对于冲突的复杂性和多维性及其与变革的关系的关注很少。为了捕捉这种复杂性，我们使用了印度尼西亚的拼车案例以及随着移动服务数字创新的出现而发生的冲突动态。我们使用“关键时刻”的概念来加深对特定短时间跨度的分析，在此期间内冲突特别明显。为了深入了解这些关键时刻，我们着眼于话语法，并动员了戏剧分析。我们认为：（1）多维冲突分析可能对过渡研究有益；（2）关键时刻是过渡研究中分析冲突动态时很有希望的分析单位。（3）研究政治戏剧性提供了一个有用的框架，并为过渡冲突的发生地点和方式以及冲突的发生方式提供了新的思路。