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The direct and indirect influence of mindfulness on techno-stressors and job burnout: A quantitative study of white-collar workers
Computers in Human Behavior ( IF 9.0 ) Pub Date : 2021-02-01 , DOI: 10.1016/j.chb.2020.106566
Katharina Pflügner , Christian Maier , Tim Weitzel

Abstract This study investigates how mindfulness at work influences white-collar workers’ technostress. Building on our understanding that perceived techno-stressors lead to job burnout, we apply the transactional model of stress and the model of mindfulness to understand to what degree mindfulness reduces the perception of techno-stressors and whether mindfulness mitigates the effect of perceived techno-stressors on job burnout. Our analysis of quantitative data collected in a survey of 134 white-collar workers who use information systems (IS) regularly at work confirms that mindfulness leads to lower levels of perceived techno-stressors, but does not mitigate the effect of perceived techno-stressors on job burnout. That is, although mindfulness indirectly reduces job burnout by lowering the mediator perceived techno-stressors, it does not directly moderate the relationship between perceived techno-stressors and job burnout. The study contributes to technostress research by showing how mindfulness can help manage technostress but also by illustrating the boundaries of mindfulness in terms of technostress mitigation. We provide practical recommendations for applying our research results to develop technostress prevention measures and assess psychological risk factors at work.

中文翻译:

正念对技术压力源和职业倦怠的直接和间接影响:对白领工人的定量研究

摘要 本研究调查工作中的正念如何影响白领工人的技术压力。基于我们对感知技术压力源导致工作倦怠的理解,我们应用压力交易模型和正念模型来了解正念在多大程度上减少了技术压力源的感知以及正念是否减轻了感知技术压力源的影响关于职业倦怠。我们对 134 名在工作中经常使用信息系统 (IS) 的白领工人的调查中收集的定量数据的分析证实,正念导致感知技术压力源的水平较低,但并没有减轻感知技术压力源的影响职业倦怠。也就是说,尽管正念通过降低中介感知的技术压​​力来间接减少工作倦怠,它不会直接调节感知到的技术压力源与工作倦怠之间的关系。该研究通过展示正念如何帮助管理技术压力,以及说明正念在缓解技术压力方面的界限,为技术压力研究做出了贡献。我们为应用我们的研究结果制定技术压力预防措施和评估工作中的心理风险因素提供实用建议。
更新日期:2021-02-01
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