Abstract

We describe the telemedicine experience of an Italian ALS tertiary Center during COVID-19 pandemic. A total of 144 visits were scheduled between 6th March and 6th April 2020. These mostly consisted of neurological or psychological visits (139, 96.5%). One hundred thirty-nine (96.5%) visits were performed as telemedicine and mostly via phone call (112, 80.6%). Three (2.1%) visits were considered as urgent and maintained as outpatient care. Additionally, patients were still able to telephone, being put through directly to their neurologists. Many requests of contact were addressed at getting information about the scheduled visits or examinations (45, 43.3%). Globally, patients and caregivers were satisfied with the telemedicine service. However, the majority (85, 65.9%) would prefer a face-to-face visit. In conclusion, telemedicine could be considered a good complement to face-to-face care, even after social restrictions have been eased.

摘要

我们描述了在COVID-19大流行期间意大利ALS第三中心的远程医疗经验。计划在2020年3月6日至4月6日之间进行144次就诊。其中大部分是神经科或心理就诊（139次，占96.5％）。进行了139次（96.5％）的远程医疗访问，大部分是通过电话访问的（112，80.6％）。三（2.1％）次就诊被认为是紧急就诊，并维持为门诊护理。此外，患者仍然可以打电话，直接与他们的神经科医生联系。在获得有关计划访问或检查的信息时，解决了许多联系请求（45，43.3％）。在全球范围内，患者和护理人员对远程医疗服务感到满意。但是，大多数（85，65.9％）希望面对面访问。综上所述，