Clinicians' perceptions of PTSD Coach Australia.,Internet Interventions

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Clinicians' perceptions of PTSD Coach Australia.
Internet Interventions ( IF 3.6 ) Pub Date : 2020-08-17 , DOI: 10.1016/j.invent.2020.100333
Esben Strodl ₁ , Jane Shakespeare-Finch ₁ , Karolina K Alichniewicz ₂ , Kelly Brown ₂ , Catherine Quinn ₃ , Leanne Hides ₃ , Angela White ₄ , Gabrial Gossage ₅ , Loretta Poerio ₅ , Dimitri Batras _{5,

6} , Samantha Jackson ₇ , Jess Styles ₇ , David J Kavanagh _{1,

2}

Affiliation

Introduction

Applications or “mobile apps” are a potentially important source of assistance for serving and ex-serving Defence members with mental health problems. PTSD Coach Australia is a modified version of an application developed by the US Department of Veteran Affairs. Clinician perceptions of mobile apps are important as they influence the dissemination and adoption of apps. This study aimed to explore the perceptions of PTSD Coach Australia by clinicians with experience in assisting Defence members with mental health problems.

Method

The study involved two samples of participants who were asked about their perceptions of PTSD Coach Australia. The first involved 33 clinicians who participated in one of five focus groups. The second comprised 30 clinicians who were individually interviewed by telephone. Qualitative responses to questions regarding PTSD Coach Australia were analysed to identify representative themes. Participants in the focus group sample also rated the app on the user version of the Mobile Apps Rating Scale (uMARS).

Results

On the uMARS, clinicians rated the mobile app's subjective quality as ‘average’ to ‘good’. Participants generally saw the app as a useful to help track symptoms, improve engagement and help implement strategies between sessions. However, they also expressed concerns with the app not being user-friendly (e.g. too wordy, poor layout/navigation) and having technical issues (freezing or crashing on Android devices).

Discussion

PTSD Coach Australia is generally seen as being acceptable and useful by mental health clinicians. However, it is important to include their concerns in future developments of PTSD Coach Australia and similar mobile apps in order to maximize their utilisation in Defence members.

中文翻译：

临床医生对 PTSD Coach Australia 的看法。

介绍

应用程序或“移动应用程序”是为有心理健康问题的现役和退役国防成员提供潜在重要帮助的来源。 PTSD Coach Australia是美国退伍军人事务部开发的应用程序的修改版本。临床医生对移动应用程序的看法很重要，因为它们影响应用程序的传播和采用。本研究旨在探讨具有协助国防成员解决心理健康问题经验的临床医生对澳大利亚创伤后应激障碍教练的看法。

方法

该研究涉及两个参与者样本，他们被问及对PTSD Coach Australia的看法。第一个项目涉及 33 名临床医生，他们参加了五个焦点小组之一。第二组由 30 名临床医生组成，他们通过电话进行了单独访谈。对有关PTSD Coach Australia问题的定性回答进行了分析，以确定具有代表性的主题。焦点小组样本中的参与者还根据移动应用程序评级量表 (uMARS) 的用户版本对应用程序进行了评级。