With domestic violence shelters faced with the persistent and arduous challenge of intimate partner violence, using an online survey, we explored the experiences of 98 shelter workers, including their perceptions of shelter services. Findings revealed that a majority of respondents (94%) indicated that through their work, they have had a positive influence on shelter residents. Moreover, 68% agreed that shelters are successful with providing services that will aid women in becoming self-sufficient, and 94% would like to see shelters have a greater impact on helping women find the pathway to economic independence. Thirty-six and 39% of participants, respectively, endorsed items about compassion fatigue and secondary trauma, and slightly more than half (51%) were frustrated by their work. Challenges in the provision of services included lack of funding, housing, and mental health and communal living issues. Incorporation of wellness efforts and self-care practices are encouraged in order for shelter workers to reduce susceptibility to compassion fatigue and secondary trauma.

中文翻译：

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家庭暴力避难所工人的经验及其对避难所服务的认识：初步研究。

在家庭暴力避难所面临亲密伴侣暴力持续而艰巨的挑战的情况下，我们通过在线调查调查了98名避难所工人的经历，包括他们对避难所服务的看法。调查结果显示，大多数受访者（94％）表示，通过他们的工作，他们对庇护所居民产生了积极影响。此外，有68％的人同意庇护所能够成功提供能够帮助妇女自给自足的服务，而94％的人希望庇护所对帮助妇女找到经济独立的途径产生更大的影响。分别有36名和39％的参与者认可有关同情疲劳和继发性创伤的项目，略多于一半的参与者（51％）对他们的工作感到沮丧。提供服务方面的挑战包括缺乏资金，住房，心理健康和公共生活问题。鼓励将保健工作和自我保健措施结合起来，以使庇护所工作人员减少对同情疲劳和继发性创伤的敏感性。