The main purpose of this review is to describe the state of the art of social impact assessment with a focus on mobility services. Whereas the use phase plays an important role for the assessment of services in general, the evaluation of the use phase has been underrepresented in previous social life cycle assessment studies. For that reason, particular attention has been paid to indicators, which allow the assessment of social impacts during the use phase of mobility services. Continuous efforts to mitigate climate change and to improve quality of life in cities result in new mobility solutions based on collective use. This will have a huge impact on our society transforming the use of vehicles. In order to better understand the implications for cities, society and the automotive industry, it is essential to evaluate the social impact generated along a product life cycle with particular attention to the use phase. To reach the goal, a systematic literature review was carried out with a focus on social indicators that allow assessing use phase impacts of mobility services. The indicators were analysed and allocated to stakeholder groups. Based on the analysis, a core set of indicators is proposed under consideration of data availability. Based on the selected search strings, 51 publications were selected for the literature review, including 579 social indicators. The analysis revealed a wide variety and diversity of indicators that are trying to measure the same aspect. The allocation to the respective stakeholder groups showed that most of the indicators (36%) evaluate impacts regarding the stakeholder group local community. The majority of analysed indicators are of quantitative nature (63%). Nevertheless, a clear assessment method was often missing in the respective publications. Therefore, for the core set of indicators, an assessment method is proposed for every indicator. The results from this study can help practitioners as well as researchers in the field of urban mobility assessment as it systematically analyses social sustainability aspects. The presented data gives an overview of various indicators that are suggested in other publications, and the proposed core set of indicators can be used to evaluate different mobility services in further research.

中文翻译：

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面向出行服务的社会生命周期评估：系统文献综述和前进方向

本次审查的主要目的是描述社会影响评估的最新进展，重点是出行服务。虽然使用阶段对一般服务的评估起着重要作用，但在以前的社会生命周期评估研究中，使用阶段的评估代表性不足。出于这个原因，特别关注指标，这些指标允许评估移动服务使用阶段的社会影响。为减缓气候变化和提高城市生活质量而不断努力，产生了基于集体使用的新移动解决方案。这将对我们社会改变车辆使用产生巨大影响。为了更好地了解对城市、社会和汽车行业的影响，必须评估产品生命周期中产生的社会影响，尤其要注意使用阶段。为实现这一目标，我们进行了系统的文献综述，重点关注可以评估出行服务使用阶段影响的社会指标。这些指标被分析并分配给利益相关者群体。在分析的基础上，考虑到数据的可用性，提出了一套核心指标。根据选定的搜索字符串，选择了 51 篇出版物进行文献综述，其中包括 579 个社会指标。分析揭示了试图衡量同一方面的指标的多样性和多样性。分配给各个利益相关者群体的情况表明，大多数指标（36%）评估了对利益相关者群体当地社区的影响。大多数分析的指标是定量的（63%）。然而，在相应的出版物中经常缺少明确的评估方法。因此，针对核心指标集，提出了针对每个指标的评估方法。这项研究的结果可以帮助城市交通评估领域的从业者和研究人员，因为它系统地分析了社会可持续性方面。提供的数据概述了其他出版物中建议的各种指标，建议的核心指标集可用于在进一步研究中评估不同的移动服务。为每个指标提出了一种评估方法。这项研究的结果可以帮助城市交通评估领域的从业者和研究人员，因为它系统地分析了社会可持续性方面。提供的数据概述了其他出版物中建议的各种指标，建议的核心指标集可用于在进一步研究中评估不同的移动服务。为每个指标提出了一种评估方法。这项研究的结果可以帮助城市交通评估领域的从业者和研究人员，因为它系统地分析了社会可持续性方面。提供的数据概述了其他出版物中建议的各种指标，建议的核心指标集可用于在进一步研究中评估不同的移动服务。