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A meta-analysis of the quantitative studies in continuance intention to use an information system
Internet Research ( IF 5.9 ) Pub Date : 2020-08-07 , DOI: 10.1108/intr-03-2019-0103
Frank Bivar Franque , Tiago Oliveira , Carlos Tam , Fernando de Oliveira Santini

Purpose

This study aims to describe, synthesise and clarify the findings of published studies on individual continuance intention to use an information system (IS), considering the fact that the number of studies in the continuance intention context are growing exponentially and cover several different subjects.

Design/methodology/approach

The research uses meta- and weight analysis by taking 115 empirical studies from continuance intention to use an IS. The data are presented in different views using significant and non-significant relationships from all the studies. Furthermore, it uses hierarchical linear meta-analysis to analyse potential moderators that can influence continuance intention.

Findings

The results reveal that affective commitment, attitude, satisfaction, hedonic value and flow are the best predictors of continuance intention to use an IS. Sample size, individualism, uncertainty avoidance and long-term orientation moderate the relationship of perceived usefulness on continuance intention. Power distance, masculinity and indulgence moderate relationship satisfaction on continuance intention.

Practical implications

The results reveal that continuance intention to use an IS has been studied in different countries, with different cultures; therefore, IS providers should have diversified managing strategies, to ensure the satisfaction of users and long-term usage of their IS.

Originality/value

The study provides a systematic overview of the most relevant variables used in the literature, including a temporal analysis of the theoretical models, highlighting the evolution of the constructs and presents a moderation analysis.



中文翻译:

对使用信息系统的持续性进行定量研究的荟萃分析

目的

这项研究旨在描述,综合和阐明已发表的有关使用信息系统(IS)的个人持续意愿的研究结果,同时考虑到持续意愿背景下的研究数量呈指数增长并且涉及多个不同主题这一事实。

设计/方法/方法

该研究通过对115名来自连续性意图的IS进行实证研究,使用了元和权重分析。使用所有研究的显着和非显着关系,以不同的视角显示数据。此外,它使用分层线性荟萃分析来分析可能影响持续意图的潜在主持人。

发现

结果表明,情感承诺,态度,满意度,享乐价值和流动性是使用IS的持续意愿的最佳预测指标。样本量,个人主义,避免不确定性和长期取向会缓和感知有用性与持续意愿之间的关系。权力距离,男性气质和放纵适度的关系对持续性意愿的满意度。

实际影响

结果表明,在不同国家,不同文化中研究了使用信息系统的持续性意图;因此,IS供应商应具有多种管理策略,以确保用户满意并长期使用其IS。

创意/价值

该研究提供了文献中使用的最相关变量的系统概述,包括对理论模型的时间分析,突出了结构的演变并提出了适度分析。

更新日期:2020-08-07
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