Purpose

This paper aims to investigate the roles of employees’ perceived knowledge sharing and trust on organizational learning.

Design/methodology/approach

The authors examined the proposed hypotheses by using survey data from 228 responses collected from an IT services company.

Findings

The authors found that a knowledge sharing culture was positively related to interpersonal trust, knowledge sharing behavior and organizational learning. Employees’ perceived trust among people had a positive effect on knowledge sharing behavior and organizational learning. Knowledge sharing behavior was also positively related to organizational learning. In addition, interpersonal trust and knowledge sharing behavior played mediating roles in linking knowledge sharing culture and organizational learning.

Originality/value

This study provides empirical support for the mediating role of interpersonal trust and knowledge sharing behavior on the link between knowledge sharing culture and organizational learning.

中文翻译：

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员工对组织学习的看法：知识和信任的作用

目的

本文旨在研究员工感知的知识共享和信任对组织学习的作用。

设计/方法/方法

作者通过使用从IT服务公司收集的228个答复中的调查数据检查了提出的假设。

发现

作者发现，知识共享文化与人际信任，知识共享行为和组织学习正相关。员工之间的信任感对知识共享行为和组织学习产生积极影响。知识共享行为也与组织学习成正相关。此外，人际信任和知识共享行为在将知识共享文化与组织学习联系起来方面起着中介作用。

创意/价值

这项研究为人际信任和知识共享行为在知识共享文化和组织学习之间的联系上的中介作用提供了经验支持。