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Revisiting enterprise resource planning (ERP) risk factors over the past two decades: defining parameters and providing comprehensive classification
International Journal of Information Technology Pub Date : 2020-08-05 , DOI: 10.1007/s41870-020-00502-z
Babak Zendehdel Nobari , Adel Azar , Mehrdad Kazerooni , Pianpian Yang

Despite the development of enterprise resource planning (ERP) deployments in the last two decades, organizations have also faced with implementation challenges. The present study provides a comprehensive categorization of these factors and the effective parameters using a meta-synthesis approach and with a systematic review of implementation risk factors and failure/success factors in the ERP literature. The most important factors were: Management of key stakeholder participation, project management and process management. The primary outcomes of this study which give it credit compared to similar reports were: (i) a new framework for ERP risk factors and their affecting parameters were introduced; (ii) a comprehensive ERP implementation checklist was attained; (iii) for the first time, parameters affecting ERP risk factors were identified and analyzed into organizational and national groups. Ultimately, organizational structure, IT maturity, human resources, organizational culture, and previous related experiences towards ERP were the most critical changeable organizational parameters that were recognized.



中文翻译:

回顾过去二十年中的企业资源计划(ERP)风险因素:定义参数并提供全面的分类

尽管在过去的二十年中,企业资源计划(ERP)部署得到了发展,但组织也面临着实施方面的挑战。本研究使用元综合方法对这些因素和有效参数进行了全面分类,并系统地回顾了ERP文献中的实施风险因素和失败/成功因素。最重要的因素是:主要利益相关者参与的管理项目管理过程管理。与同类报告相比,该研究的主要成果是:(i)引入了ERP风险因素及其影响参数的新框架;(ii)获得了全面的ERP实施检查清单;(iii)首次确定了影响ERP风险因素的参数,并按组织和国家进行了分析。最终,组织结构IT成熟度人力资源组织文化以及以前有关ERP的经验是公认的最关键的可变组织参数。

更新日期:2020-08-05
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