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Ageing and human-system errors in manufacturing: a scoping review
International Journal of Production Research ( IF 7.0 ) Pub Date : 2020-06-11 , DOI: 10.1080/00207543.2020.1773561
Valentina Di Pasquale 1 , Salvatore Miranda 1 , W. Patrick Neumann 2
Affiliation  

Population ageing is acknowledged as a global trend affecting the manufacturing workforce. The progressive age-related decline of human capabilities may lead to an increase in human-system errors (HSEs) in production environments; hence, the study conducted a scoping literature review to determine the relationship between ageing and HSEs in manufacturing contexts. The review identified only 26 relevant studies, which showed that age is associated with HSEs in complex ways. With increasing age, the number, frequency, and probability of HSEs tend to increase, but this trend may be countered by experience effects. The review results suggested that it is necessary to consider the impact of ageing on operators’ performance. A theoretical framework for addressing the relationship between ageing and HSEs in manufacturing contexts was proposed. The framework highlighted the absence of studies reporting on perceptual, cognitive, and/or physical task demands, and the limited application of existing error typologies in the current literature. The results highlighted that important safety, productivity, and quality benefits accrue from paying attention to HSEs in system design and management, which should motivate further research in this area of growing importance.

中文翻译:

制造中的老化和人为系统错误:范围审查

人口老龄化被认为是影响制造业劳动力的全球趋势。与年龄相关的人类能力逐渐下降可能导致生产环境中人为系统错误 (HSE) 的增加;因此,该研究进行了范围界定文献回顾,以确定制造环境中老化与 HSE 之间的关系。该综述仅确定了 26 项相关研究,表明年龄与 HSE 以复杂的方式相关。随着年龄的增长,HSE 的数量、频率和概率趋于增加,但这种趋势可能会被经验效应所抵消。审查结果表明,有必要考虑老化对运营商业绩的影响。提出了解决制造环境中老化与 HSE 之间关系的理论框架。该框架强调缺乏关于感知、认知和/或体力任务需求的研究报告,以及现有文献中现有错误类型的应用有限。结果强调,在系统设计和管理中关注 HSE 会带来重要的安全、生产力和质量效益,这应该会激发在这一日益重要的领域的进一步研究。
更新日期:2020-06-11
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