Abstract

There is no doubt that small and medium-sized enterprises (SMEs) play a significant role in the economy of one country. The aim of this paper is to rank SMEs failure factors in order to identify the most influential ones. Identification of the most influential factors can help SMEs develop an optimal strategy for improving a business environment and remove obstacles they encounter while conducting business. In addition, the existing and future entrepreneurs/managers would become aware of potential obstacles. Therefore, they would be able to prepare an appropriate response to overcome these obstacles. For the ranking of the failure factors of SMEs, the hybrid Fuzzy Analytic Hierarchy Process (FAHP)–Preference Ranking Organization Method for Enrichment Evaluation (PROMETHEE) model was used, which represents a new approach to ranking of the failure factors. The ABC method was applied to the obtained results in order to separate the group of the most influential factors. This group includes the following factors: Economic issues, Possibility of increasing capacity, Political issues, the Supply of electricity, Management of receivables/payables and Legislative issues. The obtained results indicate that the main problems which SMEs encounter come from the environment in which they operate, as well as from SMEs themselves. Therefore, there is an additional need to improve the business environment for SMEs, and also to identify these factors and resolve the problems in order to reduce the potential SMEs failure.

摘要

毫无疑问，中小企业在一个国家的经济中扮演着重要的角色。本文的目的是对中小企业的失败因素进行排名，以确定最具影响力的因素。确定最有影响的因素可以帮助中小企业制定优化营商环境的战略，消除他们在开展业务时遇到的障碍。此外，现有和未来的企业家/经理会意识到潜在的障碍。因此，他们将能够准备适当的应对措施来克服这些障碍。对于中小企业失败因素的排序，使用了混合模糊层次分析法（FAHP）-富集评价的偏好排序组织方法（PROMETHEE）模型，这代表了一种对故障因素进行排序的新方法。将 ABC 方法应用于获得的结果，以分离出影响最大的因素组。该组包括以下因素：经济问题、增加容量的可能性、政治问题、电力供应、应收账款/应付账款管理和立法问题。所得结果表明，中小企业遇到的主要问题来自其经营环境，也来自中小企业自身。因此，还需要改善中小企业的营商环境，并找出这些因素并解决问题，以减少潜在的中小企业倒闭。该组包括以下因素：经济问题、增加容量的可能性、政治问题、电力供应、应收账款/应付账款管理和立法问题。所得结果表明，中小企业遇到的主要问题来自其经营环境，也来自中小企业自身。因此，还需要改善中小企业的营商环境，并找出这些因素并解决问题，以减少潜在的中小企业倒闭。该组包括以下因素：经济问题、增加容量的可能性、政治问题、电力供应、应收账款/应付账款管理和立法问题。所得结果表明，中小企业遇到的主要问题来自其经营环境，也来自中小企业自身。因此，还需要改善中小企业的营商环境，并找出这些因素并解决问题，以减少潜在的中小企业倒闭。所得结果表明，中小企业遇到的主要问题来自其经营环境，也来自中小企业自身。因此，还需要改善中小企业的营商环境，并找出这些因素并解决问题，以减少潜在的中小企业倒闭。所得结果表明，中小企业遇到的主要问题来自其经营环境，也来自中小企业自身。因此，还需要改善中小企业的营商环境，并找出这些因素并解决问题，以减少潜在的中小企业倒闭。