Purpose

The purpose of this study is to explore a sustainable hierarchical framework for the business environment in smart cities. However, this hierarchical framework must consider unnecessary attributes and interrelationships between criteria to capture the difference between smart cities and traditional cities.

Design/methodology/approach

Hence, the fuzzy set theory is used for screening unnecessary attributes, the decision-making and trial evaluation laboratory (DEMATEL) is applied to manage the complex interrelationships among the aspects and attributes and interpretive structural modeling (ISM) is used to divide the hierarchy and construct a hierarchical theoretical framework. Ultimately, this research is applied to develop a sustainable hierarchical framework of the business environment in smart cities.

Findings

The results show that traditional social problems are still at the core of business environment development in smart cities, new smart opportunities may be discovered, but they are still limited by traditional social factors, the economy is still the main aspect of the business environment and there are still obstacles to solving social problems with smart technologies.

Originality/value

This theoretical hierarchical framework aims to guide smart cities toward sustainability. This study also proposes creating a predictable business environment by improving administrative efficiency, transparency, social mobility and infrastructure services and cultivating new business opportunities with intelligent technology.

中文翻译：

---

智慧城市商业环境的可持续发展：分级框架

目的

这项研究的目的是探索智慧城市中商业环境的可持续分层框架。但是，此分层框架必须考虑标准之间不必要的属性和相互关系，以捕捉智能城市与传统城市之间的差异。

设计/方法/方法

因此，模糊集理论用于筛选不必要的属性，决策和试验评估实验室（DEMATEL）用于管理方面和属性之间的复杂相互关系，解释性结构模型（ISM）用于划分层次结构和构建一个层次化的理论框架。最终，这项研究被用于开发智能城市中商业环境的可持续层次结构框架。

发现

结果表明，传统的社会问题仍然是智慧城市商业环境发展的核心，可能会发现新的智慧机会，但是它们仍然受到传统社会因素的限制，经济仍然是商业环境的主要方面，因此仍然是使用智能技术解决社会问题的障碍。

创意/价值

这个理论上的层次框架旨在引导智慧城市实现可持续发展。这项研究还建议通过提高行政效率，透明度，社会流动性和基础设施服务，以及利用智能技术培育新的商业机会，来创建可预测的商业环境。